La service experience soddisfa i clienti

Sintesi DuoBiz · · 2 min di lettura

Perché questo aggiornamento conta

L'Istituto tedesco qualità e finanza ha pubblicato una classifica delle aziende con il miglior servizio clienti, basata su 300mila giudizi raccolti su 2.292 società. Per le imprese italiane, la qualità della service experience rappresenta oggi un fattore competitivo distintivo per la fidelizzazione del consumatore in un mercato saturo. Le aziende devono analizzare i parametri di valutazione utilizzati dallo studio per identificare eventuali lacune nei propri processi di assistenza e migliorare il posizionamento del proprio brand.

Fonte: Finanza · Repubblica Economia

Mercato

Mercato

Normative

Normative

5 minuti di lettura

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Yellow Flower

Reference Fields

To add Pagination, select your Collection List, click on Pagination, select one of the two options, then pick how many items to load. Pagination also works with existing Limits and Start Offsets. Both the Spinner and Button are completely customizable, and you can pick any Variant for their Loading states. The Spinner itself is just a layer with a conic gradient and a Loop Effect, so you get full control. Adding Pagination helps make your blogs and changelogs much faster to load, especially when they contain dozens of items.

  • Infinite Scrolling with custom Spinner component

  • Load More Button with custom Button component

  • Enjoy freeform positioning of both components

  • Design your own Loading and Hidden states

  • Make your CMS Pages much faster to load

Filtering

We've added the ability to filter your collection lists in the CMS. This allows you to keep your content in a single collection, yet customize how that collection is presented on each of your web pages. For example, if you're creating docs for your app, you might want to filter articles per topic on your homepage. Or when creating a blog, you might want to filter your blog posts per category.

Reference Fields

To add Pagination, select your Collection List, click on Pagination, select one of the two options, then pick how many items to load. Pagination also works with existing Limits and Start Offsets. Both the Spinner and Button are completely customizable, and you can pick any Variant for their Loading states. The Spinner itself is just a layer with a conic gradient and a Loop Effect, so you get full control. Adding Pagination helps make your blogs and changelogs much faster to load, especially when they contain dozens of items.

  • Infinite Scrolling with custom Spinner component

  • Load More Button with custom Button component

  • Enjoy freeform positioning of both components

  • Design your own Loading and Hidden states

  • Make your CMS Pages much faster to load

Filtering

We've added the ability to filter your collection lists in the CMS. This allows you to keep your content in a single collection, yet customize how that collection is presented on each of your web pages. For example, if you're creating docs for your app, you might want to filter articles per topic on your homepage. Or when creating a blog, you might want to filter your blog posts per category.

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